Career card

Meter Readers, Utilities

Also called: Meter Reader, Meter Technician (Meter Tech), Water Meter Reader, Water Use Inspector

Read meter and record consumption of electricity, gas, water, or steam.

Share on LinkedIn Download images

LinkedIn posts a link with a summary picture. Images: two pictures to save or post. PDF: the whole card. More

Median pay BLS, 2025$48,150
Openings a year BLS, 2025–351,400
Typical education to start BLSHigh school diploma or equivalent
AI exposure BLS, Aug 2026 Moderate
Projected job growth BLS, 2025–35 -10.5%

What the data says: AI could halve the time on 8 of its 13 rated tasks, and jobs are projected to shrink 10.5% by 2035. How to think about this →

About this projection

BLS builds AI into its projections where the research supports it: “BLS generally applies adjustments based on this research conservatively, where there is convincing evidence for a change.”

It also notes a limit: “BLS projection methods are not designed to capture extremely rapid technological change.”

On its AI exposure groups, BLS says exposure “does not imply job loss.”

Recent conditions

  • In 2024, 2.6% of people in this work were unemployed, against 3.8% across all occupations Census ACS 2024
  • From Sep 2025 to Aug 2026, 4.3 hires for every 10 job openings in government, which employs about 49% of people in this work, against 7.3 across all industries BLS JOLTS One box per opening, filled for each hire; hires beyond the openings are added in a lighter shade. Higher can mean openings get filled, or that people leave often; lower, that jobs go unfilled, or hiring is slow.

How to read these

Pay compared with all occupations BLS median wages Pays more than 28% of 825 occupations
lowest-paidhighest-paid

Median pay by state BLS OEWS May 2025, state estimates

$37k$79knot published

Median pay in every state
StateMedianMiddle half earnJobs
Alabama$45,710$37,740 to $60,040470
Alaska$62,690$30,520 to $90,55040
Arizona$44,760$38,750 to $51,940360
Arkansas$37,340$30,060 to $46,780230
California$79,040$62,540 to $99,180810
Colorado$66,550$59,630 to $84,450150
Connecticut$64,180$59,830 to $96,000140
Delaware$58,240$45,020 to $77,28030
Florida$40,610$38,150 to $50,040not published
Georgia$43,140$38,800 to $51,360670
Hawaii$51,910$40,910 to $65,70050
Idahonot publishednot published70
Illinois$60,690$35,530 to $80,830570
Indiana$49,200$40,960 to $77,320330
Iowa$60,940$50,380 to $71,090120
Kansas$49,870$37,300 to $56,18080
Kentucky$44,450$37,940 to $50,760690
Louisiana$37,570$30,540 to $45,050500
Marylandnot publishednot published320
Massachusetts$54,150$47,000 to $72,780300
Michigan$60,870$53,130 to $63,940270
Minnesota$73,930$57,550 to $83,990120
Mississippi$37,120$29,780 to $47,840600
Missouri$49,150$37,650 to $61,830330
Nebraskanot publishednot published90
Nevada$76,120$48,920 to $95,730160
New Hampshirenot publishednot published40
New Jersey$63,030$52,290 to $83,870870
New Mexico$48,530$41,490 to $59,590350
New York$56,960$46,960 to $66,030930
North Carolina$41,830$37,380 to $47,220640
Ohio$47,780$44,640 to $63,3001,070
Oklahoma$39,480$35,940 to $48,900390
Oregon$63,660$50,220 to $74,690120
Pennsylvania$78,450$47,740 to $83,350860
Puerto Rico$30,440$24,250 to $37,360160
Rhode Island$56,830$53,600 to $58,74040
South Carolina$47,850$39,110 to $58,280410
Tennessee$45,210$38,820 to $61,000860
Texas$43,030$37,570 to $48,6901,360
Utahnot publishednot published280
Virginia$44,020$35,560 to $50,810630
Washington$65,900$59,990 to $78,970390
West Virginia$59,430$42,120 to $73,680280
Wisconsinnot publishednot published410
Wyoming$61,470$58,330 to $68,97050

Nationally: $48,150. Shades run from the lowest state median to the highest; a territory below that range takes the lightest. How to read this

How AI touches the work

What AI could speed up, task by task, and where people already use it.

AI could halve the time on 8 of its 13 rated tasks

1 · AI alone could halve the time 7 · AI + software built on it could 5 · Not much 2 · Not rated
AI ratingIts main tasks Share of Claude conversations
May 2026
AI + software Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations. Not published
AI + software Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers. Not published
Not much Walk or drive vehicles along established routes to take readings of meter dials. Not published
Not much Inspect meters for unauthorized connections, defects, and damage, such as broken seals. Not published
AI + software Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs. Not published
AI alone Answer customers' questions about services and charges, or direct them to customer service centers. Not published
See all 15 tasks
AI + software Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled. Not published
Not much Perform preventative maintenance or minor repairs on meters. Not published
Not rated Install new or replace broken meters. Not published
Not rated Dig dirt away from meters to take readings. Not published
AI + software Leave messages to arrange different times to read meters in cases in which meters are not accessible. Not published
AI + software Report lost or broken keys. Not published
Not much Connect and disconnect utility services at specific locations. Not published
AI + software Update client address and meter location information. Not published
Not much Collect past-due bills. Not published

Ordered by how important O*NET's respondents rate each task (1 to 5) times the share who say it is part of their job. The ordering is ours. 0 of the 15 have a published share of Claude conversations; “not published” means too few conversations for Anthropic to publish a figure.

Where people already use AI

The tasks above say what AI could speed up. This shows what people are using it for. Its 15 tasks fall under 18 work activities that many occupations share, and Microsoft counted how often each one came up in 200,000 conversations with its Copilot assistant in 2024.

Tasks AI could speed up8 of 13 rated tasksEloundou et al. ratings (2023)
Its activities among the 50 people ask AI for help with most3 of 18 activities
  • #11 Provide information to guests, clients, or customers
  • #24 Assist others to access additional services or resources
  • #35 Process digital or online data
Microsoft Copilot (2024), ranked among all 332 activities. The cut-off of 50 is ours.
Work activity This occupation's tasks under it People asked AI for help
in 10,000 conversations
AI did it for them
in 10,000 conversations
Provide information to guests, clients, or customers 134#11 1,154#3
Process digital or online data 50#35 73#23
Notify others of emergencies or problems 2.78#172 4.95#92
Assist others to access additional services or resources 72#24 327#7
Evaluate the quality or accuracy of data 23#52 15#54
Adjust equipment to ensure adequate performance 20#57 4.31#101
Execute financial transactions 9.32#95 0.16#253
Maintain facilities or equipment 7.62#106 1.58#138
Show all 18 activities
Clean tools, equipment, facilities, or work areas 3.36#158 1.16#157
Maintain operational records 2.92#170 0.49#209
Assemble equipment or components 2.35#187 0.43#218
Repair tools or equipment 1.87#202 0.18#246
Monitor equipment operation 1.87#203 0.26#236
Maintain sales or financial records 1.61#210 0.16#254
Perform general construction or extraction activities 1.25#226 0.15#256
Operate transportation equipment or vehicles 1.06#232 0.05#282
Collect fares or payments 0.57#265 0.03#289
Install commercial or production equipment 0.50#271 0.16#252
Task: AI alone Task: AI + software Task: not much #: rank among all 332 activities Microsoft measured (#1 = most common; activities that never came up share last place, shown as “tied”)
Where the two sources differ: “Notify others of emergencies or problems” holds 2 tasks rated AI + software, yet people asked AI for help with it in 2.78 of every 10,000 conversations, #172 of 332.

How people in this work use Claude

What people in this work made with Claude % of conversations

  • Advice or a recommendation51%
  • An explanation or answer27%
  • Math or a calculation5%
  • An analysis or summary4%
  • Data or a spreadsheet3%

How they worked with Claude

82% handed the task off18% worked on it together

23% of these conversations were about work. Anthropic Economic Index, May 2026.

How to read this

Work activities come from O*NET, which links every task to the broader activities it involves. Microsoft's figures are for the activity across everyone who used Copilot, not for meter readers, utilities specifically. Copilot is a general chat assistant; dedicated coding tools are not included, so programming help is under-counted here. Activities are listed by how many of this occupation's tasks fall under them.

The task ratings say whether AI could halve the time a task takes: on its own (“AI alone”), or with software built on it (“AI + software”). They were made by people in 2023 (Eloundou et al.). Claude's share is the task's share of all Claude.ai conversations in May 2026; Anthropic doesn't publish a task with too few conversations. None of these add up to the BLS exposure group, which combines five research measures.

More in the Guide: task ratings · task order · work activities · Copilot figures · Claude

High exposure doesn't mean fewer jobs

BLS projects most occupations in its two most exposed groups to grow: 141 of 206 rated Very high and 165 of 206 rated High. Each dot is one of the 831 occupations BLS rates.

AI exposure and projected job growth, 831 occupationsLow exposure: 134 of 213 occupations projected to grow. Moderate exposure: 151 of 206 occupations projected to grow. High exposure: 165 of 206 occupations projected to grow. Very high exposure: 141 of 206 occupations projected to grow.-20%-15%-10%-5%0%+5%+10%+15%+20%+25%Low134 of 213 growingModerate151 of 206 growingHigh165 of 206 growingVery high141 of 206 growing11 occupations outside −20% to +25% are drawn at the edge. Click a dot to see that occupation.Meter readers, utilities: -10.5%Meter Readers, UtilitiesAI exposure and projected job growth, 831 occupationsLow exposure: 134 of 213 occupations projected to grow. Moderate exposure: 151 of 206 occupations projected to grow. High exposure: 165 of 206 occupations projected to grow. Very high exposure: 141 of 206 occupations projected to grow.-20%-15%-10%-5%0%+5%+10%+15%+20%+25%Low134 of 213Moderate151 of 206High165 of 206Very high141 of 20611 occupations outside −20% to +25% are drawn at the edge. Tap a dot.Meter readers, utilities: -10.5%Meter Readers, Utilities

Career moves into and out of this occupation

From moves between occupations found in online resumes, 2002–2016. Career changes only: a first job after school isn't a move.

Where people moved next

of 3,201 moves out

  1. 1 Management Analysts Very high +10.1% 7%
  2. 2 Computer Occupations, All Other (2010 group) an older group BLS has since split; no exposure group today 5%
  3. 3 Educational, Guidance, and Career Counselors and Advisors Very high +2.9% 4%
  4. 4 Fine Artists, Including Painters, Sculptors, and Illustrators High -2.9% 4%
  5. 5 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 4%

Where people moved in from

of 2,966 moves in

  1. 1 Receptionists and Information Clerks Very high -1.7% 7%
  2. 2 Fine Artists, Including Painters, Sculptors, and Illustrators High -2.9% 4%
  3. 3 Educational, Guidance, and Career Counselors and Advisors Very high +2.9% 4%
  4. 4 Computer Occupations, All Other (2010 group) an older group BLS has since split; no exposure group today 3%
  5. 5 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 3%

Resumes over-represent younger, white-collar job-seekers and moves into management. Schubert, Stansbury and Taska (resume data).

Education and training for the occupation

Education people in it hold

Census survey (American Community Survey)

  • 12% less than high school
  • 40% high school
  • 29% some college
  • 12% associate's
  • 6% bachelor's

Census ACS 2024, all workers in this occupation · 151 people surveyed.

Median pay by highest degree full-time, year-round · Census ACS 2024, all workers in this occupation

Jobs that require a credential BLS Occupational Requirements Survey 2023

BLS publishes no credential figures for this occupation.

Look up certifications, training and licenses U.S. Department of Labor

These open in a new tab and send only the occupation's public code. More in the Guide

See where your own career could go Start by uploading your resume Browse careers

BLS AI exposure categories (Aug 2026) · BLS Employment Projections 2025–35 · O*NET 31.0 · Task ratings: Eloundou et al., Science (2024) · Microsoft "Working with AI" v1.1 · Anthropic Economic Index (2026-06-26) · Schubert, Stansbury and Taska · NCES CIP–SOC · Census ACS 2024 · BLS JOLTS

How useful is this page?

1 Not useful5 Very useful

Anonymous. Please don't include your name or contact details.