Business Operations Specialists, All Other
All business operations specialists not listed separately.
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What the data says: Jobs are projected to grow 3.9% by 2035. Its tasks haven't been rated for what AI could do. In the most exposed occupations, the squeeze shows up first among early-career workers. How to think about this →
About this projection
BLS builds AI into its projections where the research supports it: “BLS generally applies adjustments based on this research conservatively, where there is convincing evidence for a change.”
It also notes a limit: “BLS projection methods are not designed to capture extremely rapid technological change.”
On its AI exposure groups, BLS says exposure “does not imply job loss.”
BLS figures cover the broader occupation “Business operations specialists, all other”, which includes this one and others.
Recent conditions
- In 2024, 3.3% of people in this work were unemployed, against 3.8% across all occupations Census ACS 2024
- From Sep 2025 to Aug 2026, 4.3 hires for every 10 job openings in government, which employs about 26% of people in this work, against 7.3 across all industries BLS JOLTS
One box per opening, filled for each hire; hires beyond the openings are added in a lighter shade. Higher can mean openings get filled, or that people leave often; lower, that jobs go unfilled, or hiring is slow.4.3 this industry7.3 all industries
Median pay by state BLS OEWS May 2025, state estimates
Tap a state for its figures.
Median pay in every state
| State | Median | Middle half earn | Jobs |
|---|---|---|---|
| Alabama | $100,240 | $77,000 to $131,270 | 6,990 |
| Alaska | $94,740 | $76,000 to $113,740 | 2,020 |
| Arizona | $83,280 | $66,630 to $108,350 | 12,210 |
| Arkansas | $61,240 | $46,470 to $83,740 | 8,200 |
| California | $87,570 | $63,040 to $127,710 | 155,000 |
| Colorado | $92,520 | $67,610 to $121,120 | 45,670 |
| Connecticut | $85,530 | $68,940 to $110,650 | 5,630 |
| Delaware | $95,040 | $69,580 to $132,100 | 1,600 |
| District of Columbia | $108,160 | $81,720 to $140,670 | 37,790 |
| Florida | $79,650 | $57,970 to $107,780 | 66,230 |
| Georgia | $78,410 | $56,020 to $107,790 | 67,450 |
| Guam | $88,610 | $71,280 to $105,370 | 470 |
| Hawaii | $92,620 | $71,000 to $117,190 | 4,030 |
| Idaho | $76,400 | $59,510 to $98,650 | 2,740 |
| Illinois | $82,070 | $62,340 to $109,030 | 32,940 |
| Indiana | $79,030 | $60,240 to $104,350 | 6,290 |
| Iowa | $80,470 | $63,130 to $104,180 | 9,900 |
| Kansas | $83,350 | $63,820 to $107,260 | 9,810 |
| Kentucky | $74,690 | $59,340 to $96,100 | 5,870 |
| Louisiana | $63,220 | $48,000 to $88,610 | 17,010 |
| Maine | $78,830 | $62,220 to $101,490 | 4,230 |
| Maryland | $101,500 | $76,470 to $131,280 | 39,820 |
| Massachusetts | $93,270 | $69,980 to $114,750 | 17,910 |
| Michigan | $81,810 | $65,390 to $101,000 | 20,940 |
| Minnesota | $77,820 | $61,830 to $103,570 | 16,410 |
| Mississippi | $76,980 | $61,580 to $100,420 | 4,130 |
| Missouri | $80,420 | $61,810 to $108,510 | 15,770 |
| Montana | $74,990 | $61,530 to $88,710 | 4,760 |
| Nebraska | $77,980 | $61,110 to $104,420 | 2,540 |
| Nevada | $67,330 | $49,620 to $93,130 | 9,140 |
| New Hampshire | $83,740 | $62,440 to $110,410 | 1,920 |
| New Jersey | $91,060 | $71,680 to $117,260 | 34,210 |
| New Mexico | $79,100 | $61,620 to $101,360 | 8,450 |
| New York | $83,450 | $61,200 to $112,940 | 28,790 |
| North Carolina | $80,230 | $60,790 to $105,760 | 41,180 |
| North Dakota | $80,500 | $63,130 to $103,150 | 1,810 |
| Ohio | $79,350 | $59,860 to $104,580 | 31,690 |
| Oklahoma | $93,640 | $76,020 to $113,980 | 5,700 |
| Oregon | $77,170 | $61,710 to $98,520 | 14,920 |
| Pennsylvania | $80,590 | $61,410 to $107,170 | 27,250 |
| Puerto Rico | $46,700 | $35,330 to $65,640 | 9,360 |
| Rhode Island | $88,130 | $65,080 to $115,230 | 2,240 |
| South Carolina | $79,110 | $64,790 to $103,380 | 8,910 |
| South Dakota | $85,340 | $71,280 to $108,920 | 940 |
| Tennessee | $78,690 | $58,870 to $119,670 | 11,790 |
| Texas | $80,820 | $61,680 to $106,330 | 104,270 |
| Utah | $80,190 | $61,110 to $105,370 | not published |
| Vermont | $71,710 | $62,420 to $89,960 | 2,440 |
| Virgin Islands | $65,170 | $52,950 to $86,280 | 370 |
| Virginia | $85,200 | $60,660 to $121,070 | 45,160 |
| Washington | $100,360 | $78,980 to $128,830 | 51,650 |
| West Virginia | $69,240 | $49,290 to $95,870 | 4,070 |
| Wisconsin | $67,370 | $50,230 to $85,970 | 12,210 |
| Wyoming | $74,060 | $59,990 to $97,470 | 1,770 |
Nationally: $83,050. Shades run from the lowest state median to the highest; a territory below that range takes the lightest. How to read this
How AI touches the work
What AI could speed up, task by task, and where people already use it.
How to read this
Work activities come from O*NET, which links every task to the broader activities it involves. Microsoft's figures are for the activity across everyone who used Copilot, not for business operations specialists, all other specifically. Copilot is a general chat assistant; dedicated coding tools are not included, so programming help is under-counted here. Activities are listed by how many of this occupation's tasks fall under them.
The task ratings say whether AI could halve the time a task takes: on its own (“AI alone”), or with software built on it (“AI + software”). They were made by people in 2023 (Eloundou et al.). Claude's share is the task's share of all Claude.ai conversations in May 2026; Anthropic doesn't publish a task with too few conversations. None of these add up to the BLS exposure group, which combines five research measures.
More in the Guide: task ratings · task order · work activities · Copilot figures · Claude
High exposure doesn't mean fewer jobs
BLS projects most occupations in its two most exposed groups to grow: 141 of 206 rated Very high and 165 of 206 rated High. Each dot is one of the 831 occupations BLS rates.
Career moves into and out of this occupation
From moves between occupations found in online resumes, 2002–2016. Career changes only: a first job after school isn't a move.
Where people moved next
of 84,375 moves out
- 1 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 11%
- 2 Management Analysts Very high +10.1% 4%
- 3 General and Operations Managers High +5.0% 4%
- 4 Computer Occupations, All Other (2010 group) an older group BLS has since split; no exposure group today 4%
- 5 Security Guards Moderate +0.9% 3%
Where people moved in from
of 100,865 moves in
- 1 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 9%
- 2 Security Guards Moderate +0.9% 4%
- 3 General and Operations Managers High +5.0% 4%
- 4 Computer Occupations, All Other (2010 group) an older group BLS has since split; no exposure group today 3%
- 5 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Very high -0.9% 3%
The resume data uses 2010 occupation codes. This occupation comes from “Business Operations Specialists, All Other”, which today also includes “Project Management Specialists”, so these figures cover it too. Resumes over-represent younger, white-collar job-seekers and moves into management. Schubert, Stansbury and Taska (resume data).
Education and training for the occupation
Census survey (American Community Survey)
- 4% less than high school
- 14% high school
- 19% some college
- 9% associate's
- 36% bachelor's
- 15% master's
- 1% professional degree
- 2% doctorate
Census ACS 2024, all workers in this occupation · 7,273 people surveyed.
Median pay by highest degree full-time, year-round · Census ACS 2024, all workers in this occupation
5 programs, such as Business Administration and Management, General, E-Commerce/Electronic Commerce and Business Operations Support and Secretarial Services, Other.
See all
- Business Administration and Management, General
- E-Commerce/Electronic Commerce
- Business Operations Support and Secretarial Services, Other
- Hotel/Motel Administration/Management
- International Business/Trade/Commerce
Jobs that require a credential BLS Occupational Requirements Survey 2023
12.9% this occupation
45.3% all occupations
| By kind | This occupation | All occupations |
|---|---|---|
| a license | 1.2% | 19.1% |
| a certification | 0.6% | 5.8% |
| an educational certificate | <0.5% | 2.8% |
Share of jobs whose employer requires it. BLS doesn't say which credential. How to read this
Look up certifications, training and licenses U.S. Department of Labor
- Certification Finder ↗ certifications CareerOneStop lists for this occupation
- Training Finder ↗ schools and programs, nationwide; narrow the place there
- License Finder ↗ licenses by state
- Apprenticeships: DOL's list of apprenticeable occupations doesn't include this one.
These open in a new tab and send only the occupation's public code. More in the Guide
BLS AI exposure categories (Aug 2026) · BLS Employment Projections 2025–35 · O*NET 31.0 · Task ratings: Eloundou et al., Science (2024) · Microsoft "Working with AI" v1.1 · Anthropic Economic Index (2026-06-26) · Schubert, Stansbury and Taska · NCES CIP–SOC · Census ACS 2024 · BLS JOLTS · Brynjolfsson, Chandar and Chen, Stanford (Aug 2026)
See it online, and explore any career: https://www.pathmosaic.com/card/13-1199.00