Insurance Sales Agents
Also called: Insurance Agent, Insurance Broker, Sales Agent, Sales RepresentativeSell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.
On a phone, press and hold a picture to save it to Photos.
opens your phone's share sheet, where you can save both to Photos
What the data says: AI could halve the time on 14 of its 19 tasks, yet jobs are projected to grow 3.3% by 2035. In the most exposed occupations, the squeeze shows up first among early-career workers. How to think about this →
About this projection
BLS builds AI into its projections where the research supports it: “BLS generally applies adjustments based on this research conservatively, where there is convincing evidence for a change.”
It also notes a limit: “BLS projection methods are not designed to capture extremely rapid technological change.”
On its AI exposure groups, BLS says exposure “does not imply job loss.”
Recent conditions
- In 2024, 2.0% of people in this work were unemployed, against 3.8% across all occupations Census ACS 2024
- From Sep 2025 to Aug 2026, 4.3 hires for every 10 job openings in finance and insurance, which employs about 97% of people in this work, against 7.3 across all industries BLS JOLTS
One box per opening, filled for each hire; hires beyond the openings are added in a lighter shade. Higher can mean openings get filled, or that people leave often; lower, that jobs go unfilled, or hiring is slow.4.3 this industry7.3 all industries
Median pay by state BLS OEWS May 2025, state estimates
Tap a state for its figures.
Median pay in every state
| State | Median | Middle half earn | Jobs |
|---|---|---|---|
| Alabama | $65,510 | $47,740 to $103,100 | 7,430 |
| Alaska | $50,500 | $49,800 to $72,140 | 540 |
| Arizona | $61,560 | $48,040 to $79,740 | 11,870 |
| Arkansas | $56,720 | $40,950 to $79,830 | 4,580 |
| California | $76,120 | $49,370 to $104,860 | 41,160 |
| Colorado | $68,730 | $49,360 to $100,600 | 9,530 |
| Connecticut | $74,840 | $53,600 to $103,320 | 5,230 |
| Delaware | $46,710 | $45,160 to $76,990 | 1,220 |
| District of Columbia | $84,530 | $60,460 to $126,750 | not published |
| Florida | $59,790 | $46,010 to $79,420 | 47,560 |
| Georgia | $61,850 | $45,980 to $99,430 | 18,030 |
| Guam | $37,010 | $30,050 to $47,370 | 70 |
| Hawaii | $64,170 | $57,930 to $79,440 | 1,070 |
| Idaho | $58,510 | $47,740 to $94,860 | 3,200 |
| Illinois | $64,280 | $46,780 to $98,370 | 16,360 |
| Indiana | $61,360 | $48,850 to $94,710 | 10,440 |
| Iowa | $60,140 | $45,770 to $82,080 | 6,840 |
| Kansas | $60,370 | $46,800 to $103,980 | 6,360 |
| Kentucky | $60,880 | $46,260 to $81,000 | 6,210 |
| Louisiana | $55,440 | $43,480 to $79,540 | 7,100 |
| Maine | $62,920 | $49,920 to $78,860 | 2,240 |
| Maryland | $58,300 | $45,170 to $79,700 | 5,700 |
| Massachusetts | $79,300 | $72,850 to $109,390 | 9,940 |
| Michigan | $61,900 | $47,890 to $88,390 | 12,160 |
| Minnesota | $78,640 | $59,940 to $104,170 | 10,010 |
| Mississippi | $47,930 | $37,420 to $78,080 | 3,210 |
| Missouri | $58,990 | $41,960 to $81,960 | 10,030 |
| Montana | $62,040 | $50,110 to $83,200 | 2,090 |
| Nebraska | $61,590 | $48,300 to $93,740 | 6,160 |
| Nevada | $49,100 | $42,060 to $65,380 | 4,200 |
| New Hampshire | $74,370 | $54,330 to $102,310 | 2,320 |
| New Jersey | $81,640 | $60,060 to $124,460 | 11,370 |
| New Mexico | $45,180 | $36,500 to $71,000 | 2,200 |
| New York | $78,110 | $55,810 to $125,350 | 22,420 |
| North Carolina | $58,710 | $43,980 to $78,430 | 20,540 |
| North Dakota | $71,220 | $57,400 to $96,540 | 1,460 |
| Ohio | $61,260 | $47,290 to $81,040 | 16,250 |
| Oklahoma | $47,920 | $38,360 to $77,580 | 5,310 |
| Oregon | $61,680 | $48,230 to $85,440 | 5,370 |
| Pennsylvania | $73,370 | $48,870 to $100,350 | 19,390 |
| Puerto Rico | $36,250 | $29,870 to $49,470 | 2,650 |
| Rhode Island | $79,930 | $61,210 to $123,080 | 1,700 |
| South Carolina | $61,350 | $44,990 to $94,850 | 8,220 |
| South Dakota | $71,990 | $57,870 to $99,600 | 1,870 |
| Tennessee | $57,120 | $44,710 to $77,360 | 7,610 |
| Texas | $51,180 | $39,740 to $83,460 | 47,060 |
| Utah | $61,230 | $45,960 to $95,070 | 4,620 |
| Vermont | $70,720 | $60,900 to $82,980 | 730 |
| Virgin Islands | $62,550 | $57,070 to $112,530 | 60 |
| Virginia | $60,520 | $46,380 to $80,590 | 9,480 |
| Washington | $61,040 | $48,570 to $85,900 | 10,500 |
| West Virginia | $45,480 | $34,280 to $75,260 | 1,430 |
| Wisconsin | $79,450 | $57,080 to $107,990 | 7,860 |
| Wyoming | $71,830 | $54,780 to $99,550 | 850 |
Nationally: $62,280. Shades run from the lowest state median to the highest; a territory below that range takes the lightest. How to read this
How AI touches the work
What AI could speed up, task by task, and where people already use it.
AI could halve the time on 14 of its 19 tasks
| AI rating | Its main tasks | Share of Claude conversations May 2026 |
|---|---|---|
| AI alone | Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans. | under 0.01% |
| Not much | Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. | under 0.01% |
| AI alone | Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. | Not published |
| AI alone | Perform administrative tasks, such as maintaining records and handling policy renewals. | Not published |
| Not much | Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. | Not published |
| Not much | Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice. | Not published |
See all 19 tasks
| AI + software | Customize insurance programs to suit individual customers, often covering a variety of risks. | Not published |
| Not much | Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. | Not published |
| AI + software | Select company that offers type of coverage requested by client to underwrite policy. | Not published |
| AI + software | Calculate premiums and establish payment method. | Not published |
| AI alone | Contact underwriter and submit forms to obtain binder coverage. | Not published |
| AI + software | Develop marketing strategies to compete with other individuals or companies who sell insurance. | under 0.01% |
| AI alone | Confer with clients to obtain and provide information when claims are made on a policy. | Not published |
| AI + software | Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. | Not published |
| AI + software | Monitor insurance claims to ensure they are settled equitably for both the client and the insurer. | Not published |
| Not much | Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk. | Not published |
| AI + software | Plan and oversee incorporation of insurance program into bookkeeping system of company. | Not published |
| AI alone | Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. | Not published |
| AI + software | Install bookkeeping systems and resolve system problems. | Not published |
Ordered by how important O*NET's respondents rate each task (1 to 5) times the share who say it is part of their job. The ordering is ours. 3 of the 19 have a published share of Claude conversations; “not published” means too few conversations for Anthropic to publish a figure.
Where people already use AI
The tasks above say what AI could speed up. This shows what people are using it for. Its 19 tasks fall under 17 work activities that many occupations share, and Microsoft counted how often each one came up in 200,000 conversations with its Copilot assistant in 2024.
- #4 Maintain current knowledge in area of expertise
- #29 Resolve computer problems
- #39 Determine values or prices of goods or services
- and 1 more, in the table below
| Work activity | This occupation's tasks under it | People asked AI for help in 10,000 conversations |
AI did it for them in 10,000 conversations |
|---|---|---|---|
| Explain financial information | |||
| Sell products or services | |||
| Execute financial transactions | |||
| Collect data about consumer needs or opinions | |||
| Maintain current knowledge in area of expertise | |||
| Resolve computer problems | |||
| Determine values or prices of goods or services | |||
| Evaluate the quality or accuracy of data |
Show all 17 activities
| Examine materials or documentation for accuracy or compliance | |||
| Set up computer systems, networks, or other information systems | |||
| Prepare documentation for contracts, applications, or permits | |||
| Inspect characteristics or conditions of materials or products | |||
| Develop professional relationships or networks | |||
| Identify business or organizational opportunities | |||
| Develop business or marketing plans | |||
| Maintain sales or financial records | |||
| Direct scientific or technical activities |
How people in this work use Claude
What people in this work made with Claude % of conversations
- An explanation or answer24%
- A plan or strategy16%
- A document or report11%
- Advice or a recommendation10%
- Marketing or social media content6%
How they worked with Claude
59% of these conversations were about work. Anthropic Economic Index, May 2026.
How to read this
Work activities come from O*NET, which links every task to the broader activities it involves. Microsoft's figures are for the activity across everyone who used Copilot, not for insurance sales agents specifically. Copilot is a general chat assistant; dedicated coding tools are not included, so programming help is under-counted here. Activities are listed by how many of this occupation's tasks fall under them.
The task ratings say whether AI could halve the time a task takes: on its own (“AI alone”), or with software built on it (“AI + software”). They were made by people in 2023 (Eloundou et al.). Claude's share is the task's share of all Claude.ai conversations in May 2026; Anthropic doesn't publish a task with too few conversations. None of these add up to the BLS exposure group, which combines five research measures.
More in the Guide: task ratings · task order · work activities · Copilot figures · Claude
High exposure doesn't mean fewer jobs
BLS projects most occupations in its two most exposed groups to grow: 141 of 206 rated Very high and 165 of 206 rated High. Each dot is one of the 831 occupations BLS rates.
Career moves into and out of this occupation
From moves between occupations found in online resumes, 2002–2016. Career changes only: a first job after school isn't a move.
Where people moved next
of 185,510 moves out
- 1 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Very high -0.9% 7%
- 2 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 5%
- 3 Heavy and Tractor-Trailer Truck Drivers Moderate +3.8% 4%
- 4 Sales Managers High +4.5% 4%
- 5 General and Operations Managers High +5.0% 4%
Where people moved in from
of 244,301 moves in
- 1 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Very high -0.9% 7%
- 2 Customer Service Representatives Very high -5.3% 5%
- 3 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 4%
- 4 Sales Managers High +4.5% 3%
- 5 Retail Salespersons Very high -0.3% 3%
Resumes over-represent younger, white-collar job-seekers and moves into management. Schubert, Stansbury and Taska (resume data).
Education and training for the occupation
O*NET survey of workers in this occupation
- 15% high school
- 14% postsecondary certificate
- 8% some college
- 16% associate's
- 7% post-bachelor's certificate
- 39% not published
O*NET marks 39% of the answers as too uncertain to publish, so the parts shown don't add up to 100%.
O*NET 31.0 survey of workers in this occupation · 25 people answered.
Census survey (American Community Survey)
- 2% less than high school
- 15% high school
- 26% some college
- 11% associate's
- 37% bachelor's
- 7% master's
- 1% professional degree
Census ACS 2024, all workers in this occupation · 6,401 people surveyed.
Why the two can differ
O*NET asks about 20 people in each occupation, which makes its shares uncertain, but it reports the exact occupation and counts certificates. The Census survey reaches thousands, but it groups some occupations together and counts degrees only. More in the Guide
Median pay by highest degree full-time, year-round · Census ACS 2024, all workers in this occupation
1 program: Insurance.
Jobs that require a credential BLS Occupational Requirements Survey 2023
94.2% this occupation
45.3% all occupations
| By kind | This occupation | All occupations |
|---|---|---|
| a license | 81.0% | 19.1% |
| a certification | not published | |
| an educational certificate | not published |
Share of jobs whose employer requires it. BLS doesn't say which credential. How to read this
Look up certifications, training and licenses U.S. Department of Labor
- Certification Finder ↗ certifications CareerOneStop lists for this occupation
- Training Finder ↗ schools and programs, nationwide; narrow the place there
- License Finder ↗ licenses by state
- Apprenticeship Finder ↗ DOL lists 1 registered apprenticeship in this occupation (Insurance Sales Agent (NOF)). Apprenticeship.gov can't be linked to one occupation, so search for “Insurance Sales Agents” there.
These open in a new tab and send only the occupation's public code. More in the Guide
BLS AI exposure categories (Aug 2026) · BLS Employment Projections 2025–35 · O*NET 31.0 · Task ratings: Eloundou et al., Science (2024) · Microsoft "Working with AI" v1.1 · Anthropic Economic Index (2026-06-26) · Schubert, Stansbury and Taska · NCES CIP–SOC · Census ACS 2024 · BLS JOLTS · Brynjolfsson, Chandar and Chen, Stanford (Aug 2026)
See it online, and explore any career: https://www.pathmosaic.com/card/41-3021.00