Gambling Managers
Also called: Casino Manager, Casino Shift Manager, Slot Manager, Table Games ManagerPlan, direct, or coordinate gambling operations in a casino. May formulate house rules.
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What the data says: AI could halve the time on 13 of its 19 tasks, yet jobs are projected to grow 3.6% by 2035. How to think about this →
About this projection
BLS builds AI into its projections where the research supports it: “BLS generally applies adjustments based on this research conservatively, where there is convincing evidence for a change.”
It also notes a limit: “BLS projection methods are not designed to capture extremely rapid technological change.”
On its AI exposure groups, BLS says exposure “does not imply job loss.”
Recent conditions
- In 2024, 7.9% of people in this work were unemployed, against 3.8% across all occupations Census ACS 2024, all workers in the Census group “Entertainment and recreation managers”
- From Sep 2025 to Aug 2026, 11.1 hires for every 10 job openings in arts, entertainment, and recreation, which employs about 54% of people in this work, against 7.3 across all industries BLS JOLTS
One box per opening, filled for each hire; hires beyond the openings are added in a lighter shade. Higher can mean openings get filled, or that people leave often; lower, that jobs go unfilled, or hiring is slow.11.1 this industry7.3 all industries
Median pay by state BLS OEWS May 2025, state estimates
Tap a state for its figures.
Median pay in every state
| State | Median | Middle half earn | Jobs |
|---|---|---|---|
| Arizona | $82,840 | $58,120 to $117,930 | 220 |
| Arkansas | $77,860 | $77,470 to $103,440 | 50 |
| California | $99,230 | $79,810 to $135,480 | 620 |
| Florida | $96,180 | $72,960 to $128,760 | 230 |
| Illinois | $79,610 | $67,320 to $100,740 | 310 |
| Indiana | $98,920 | $85,650 to $109,480 | 110 |
| Iowa | $76,350 | $60,790 to $82,210 | 100 |
| Kentucky | $105,340 | $58,170 to $158,660 | 30 |
| Louisiana | $82,140 | $64,330 to $103,990 | 240 |
| Maryland | $77,320 | $65,720 to $105,500 | 180 |
| Massachusetts | $100,460 | $100,460 to $103,850 | 40 |
| Michigan | $101,860 | $79,880 to $124,590 | 190 |
| Minnesota | $77,360 | $48,890 to $112,300 | not published |
| Mississippi | $97,170 | $67,840 to $128,350 | 160 |
| Missouri | $85,630 | $74,870 to $100,950 | 70 |
| Nebraska | $61,360 | $57,500 to $77,050 | 40 |
| Nevada | $91,250 | $61,040 to $126,790 | 790 |
| New Jersey | $101,470 | $83,230 to $124,930 | 130 |
| New Mexico | $101,260 | $77,410 to $125,540 | 70 |
| New York | $102,350 | $88,820 to $123,440 | 180 |
| North Dakota | $79,300 | $62,460 to $94,050 | 30 |
| Ohio | $99,650 | $77,090 to $128,270 | 110 |
| Oklahoma | $77,380 | $56,470 to $99,370 | 220 |
| Pennsylvania | $94,800 | $78,070 to $103,220 | 170 |
| Puerto Rico | $54,640 | $46,580 to $71,730 | 100 |
| Texas | $106,670 | $74,120 to $132,090 | 60 |
| Washington | $106,450 | $97,700 to $137,500 | 130 |
| West Virginia | $74,270 | $31,910 to $95,330 | 50 |
Nationally: $93,220. Shades run from the lowest state median to the highest; a territory below that range takes the lightest. How to read this
How AI touches the work
What AI could speed up, task by task, and where people already use it.
AI could halve the time on 13 of its 19 tasks
| AI rating | Its main tasks | Share of Claude conversations May 2026 |
|---|---|---|
| AI alone | Resolve customer complaints regarding problems, such as payout errors. | Not published |
| Not much | Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary. | Not published |
| AI alone | Explain and interpret house rules, such as game rules or betting limits. | Not published |
| Not much | Train new workers or evaluate their performance. | Not published |
| AI + software | Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor. | Not published |
| AI + software | Prepare work schedules and station arrangements and keep attendance records. | Not published |
See all 19 tasks
| AI + software | Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games. | Not published |
| AI alone | Market or promote the casino to bring in business. | Not published |
| AI + software | Track supplies of money to tables and perform any required paperwork. | Not published |
| Not much | Interview and hire workers. | Not published |
| AI + software | Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals. | Not published |
| AI alone | Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages. | Not published |
| AI + software | Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. | Not published |
| Not much | Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating. | Not published |
| Not much | Record, collect, or pay off bets, issuing receipts as necessary. | Not published |
| AI + software | Set and maintain a bank and table limit for each game. | Not published |
| AI + software | Direct the compilation of summary sheets that show wager amounts and payoffs for races or events. | under 0.01% |
| Not much | Monitor credit extended to players. | Not published |
| AI alone | Notify board attendants of table vacancies so that waiting patrons can play. | Not published |
Ordered by how important O*NET's respondents rate each task (1 to 5) times the share who say it is part of their job. The ordering is ours. 1 of the 19 have a published share of Claude conversations; “not published” means too few conversations for Anthropic to publish a figure.
Where people already use AI
The tasks above say what AI could speed up. This shows what people are using it for. Its 19 tasks fall under 21 work activities that many occupations share, and Microsoft counted how often each one came up in 200,000 conversations with its Copilot assistant in 2024.
- #3 Respond to customer problems or inquiries
- #4 Maintain current knowledge in area of expertise
- #12 Explain regulations, policies, or procedures
- and 1 more, in the table below
| Work activity | This occupation's tasks under it | People asked AI for help in 10,000 conversations |
AI did it for them in 10,000 conversations |
|---|---|---|---|
| Develop organizational policies, systems, or processes | |||
| Monitor resources or inventories | |||
| Respond to customer problems or inquiries | |||
| Maintain current knowledge in area of expertise | |||
| Explain regulations, policies, or procedures | |||
| Compile records, documentation, or other data | |||
| Promote products, services, or programs | |||
| Maintain safety or security |
Show all 21 activities
| Monitor individual behavior or performance | |||
| Interview people to obtain information | |||
| Monitor financial data or activities | |||
| Examine financial activities, operations, or systems | |||
| Maintain operational records | |||
| Evaluate personnel capabilities or performance | |||
| Direct organizational operations, activities, or procedures | |||
| Train others on operational or work procedures | |||
| Assign work to others | |||
| Perform recruiting or hiring activities | |||
| Collect fares or payments | |||
| Direct security or safety activities or operations | |||
| Signal others to coordinate work activities |
How people in this work use Claude
What people in this work made with Claude % of conversations
- Data or a spreadsheet29%
- An email or message18%
- An explanation or answer13%
- Advice or a recommendation8%
- An analysis or summary5%
How they worked with Claude
32% of these conversations were about work. Anthropic Economic Index, May 2026.
How to read this
Work activities come from O*NET, which links every task to the broader activities it involves. Microsoft's figures are for the activity across everyone who used Copilot, not for gambling managers specifically. Copilot is a general chat assistant; dedicated coding tools are not included, so programming help is under-counted here. Activities are listed by how many of this occupation's tasks fall under them.
The task ratings say whether AI could halve the time a task takes: on its own (“AI alone”), or with software built on it (“AI + software”). They were made by people in 2023 (Eloundou et al.). Claude's share is the task's share of all Claude.ai conversations in May 2026; Anthropic doesn't publish a task with too few conversations. None of these add up to the BLS exposure group, which combines five research measures.
More in the Guide: task ratings · task order · work activities · Copilot figures · Claude
High exposure doesn't mean fewer jobs
BLS projects most occupations in its two most exposed groups to grow: 141 of 206 rated Very high and 165 of 206 rated High. Each dot is one of the 831 occupations BLS rates.
Career moves into and out of this occupation
From moves between occupations found in online resumes, 2002–2016. Career changes only: a first job after school isn't a move.
Where people moved next
of 4,117 moves out
- 1 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 7%
- 2 Lawyers Very high +4.7% 6%
- 3 General and Operations Managers High +5.0% 5%
- 4 Management Analysts Very high +10.1% 3%
- 5 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Very high -0.9% 2%
Where people moved in from
of 5,840 moves in
- 1 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 7%
- 2 Retail Salespersons Very high -0.3% 6%
- 3 First-Line Supervisors of Retail Sales Workers High -3.7% 6%
- 4 Lawyers Very high +4.7% 4%
- 5 General and Operations Managers High +5.0% 4%
Resumes over-represent younger, white-collar job-seekers and moves into management. Schubert, Stansbury and Taska (resume data).
Education and training for the occupation
O*NET survey of workers in this occupation
- 57% high school
- 7% postsecondary certificate
- 30% some college
- 7% bachelor's
O*NET 31.0 survey of workers in this occupation · 27 people answered.
Census survey (American Community Survey)
- 3% less than high school
- 19% high school
- 26% some college
- 12% associate's
- 31% bachelor's
- 8% master's
- 1% doctorate
Census ACS 2024, all workers in the Census group “Entertainment and recreation managers” · 680 people surveyed.
Why the two can differ
O*NET asks about 20 people in each occupation, which makes its shares uncertain, but it reports the exact occupation and counts certificates. The Census survey reaches thousands, but it groups some occupations together and counts degrees only. More in the Guide
Median pay by highest degree full-time, year-round · Census ACS 2024, all workers in the Census group “Entertainment and recreation managers”
1 program: Casino Management.
Jobs that require a credential BLS Occupational Requirements Survey 2023
BLS publishes no credential figures for this occupation.
Look up certifications, training and licenses U.S. Department of Labor
- Certification Finder ↗ certifications CareerOneStop lists for this occupation
- Training Finder ↗ schools and programs, nationwide; narrow the place there
- License Finder ↗ licenses by state
- Apprenticeships: DOL's list of apprenticeable occupations doesn't include this one.
These open in a new tab and send only the occupation's public code. More in the Guide
BLS AI exposure categories (Aug 2026) · BLS Employment Projections 2025–35 · O*NET 31.0 · Task ratings: Eloundou et al., Science (2024) · Microsoft "Working with AI" v1.1 · Anthropic Economic Index (2026-06-26) · Schubert, Stansbury and Taska · NCES CIP–SOC · Census ACS 2024 · BLS JOLTS
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