Billing and Posting Clerks
Also called: Billing Clerk, Billing Coordinator, Pre Audit Clerk, Statement ClerkCompile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
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What the data says: AI could halve the time on 18 of its 26 tasks, and jobs are projected to shrink 0.1% by 2035. In the most exposed occupations, the squeeze shows up first among early-career workers. How to think about this →
About this projection
BLS builds AI into its projections where the research supports it: “BLS generally applies adjustments based on this research conservatively, where there is convincing evidence for a change.”
It also notes a limit: “BLS projection methods are not designed to capture extremely rapid technological change.”
On its AI exposure groups, BLS says exposure “does not imply job loss.”
Recent conditions
- In 2024, 1.8% of people in this work were unemployed, against 3.8% across all occupations Census ACS 2024
- From Sep 2025 to Aug 2026, 5.0 hires for every 10 job openings in health care and social assistance, which employs about 44% of people in this work, against 7.3 across all industries BLS JOLTS
One box per opening, filled for each hire; hires beyond the openings are added in a lighter shade. Higher can mean openings get filled, or that people leave often; lower, that jobs go unfilled, or hiring is slow.5.0 this industry7.3 all industries
Median pay by state BLS OEWS May 2025, state estimates
Tap a state for its figures.
Median pay in every state
| State | Median | Middle half earn | Jobs |
|---|---|---|---|
| Alabama | $39,520 | $36,410 to $47,250 | 3,780 |
| Alaska | $52,170 | $46,210 to $58,100 | 370 |
| Arizona | $47,730 | $41,550 to $54,680 | 8,490 |
| Arkansas | $38,780 | $36,170 to $45,720 | 4,390 |
| California | $56,260 | $48,300 to $64,710 | 41,290 |
| Colorado | $52,670 | $47,120 to $62,070 | 8,170 |
| Connecticut | $52,000 | $47,400 to $63,170 | 4,170 |
| Delaware | $52,110 | $45,160 to $62,860 | 1,270 |
| District of Columbia | $64,330 | $57,930 to $85,990 | 530 |
| Florida | $46,540 | $40,350 to $51,670 | 28,560 |
| Georgia | $47,390 | $39,800 to $56,070 | 11,450 |
| Guam | $26,900 | $23,560 to $31,200 | 80 |
| Hawaii | $51,240 | $45,360 to $58,680 | 1,340 |
| Idaho | $46,440 | $38,560 to $52,180 | 2,850 |
| Illinois | $49,730 | $45,030 to $61,880 | 21,010 |
| Indiana | $46,400 | $40,320 to $51,610 | 8,060 |
| Iowa | $47,110 | $43,210 to $51,290 | 3,660 |
| Kansas | $46,420 | $40,070 to $53,790 | 3,890 |
| Kentucky | $45,590 | $38,890 to $51,260 | 5,200 |
| Louisiana | $43,170 | $36,980 to $49,140 | 5,970 |
| Maine | $47,840 | $45,030 to $56,230 | 1,850 |
| Maryland | $52,210 | $47,240 to $60,490 | 5,960 |
| Massachusetts | $56,110 | $49,370 to $61,740 | 7,430 |
| Michigan | $46,890 | $41,310 to $51,450 | 12,550 |
| Minnesota | $55,810 | $49,070 to $62,240 | 6,300 |
| Mississippi | $41,190 | $36,370 to $46,990 | 3,040 |
| Missouri | $46,760 | $39,920 to $53,430 | 8,550 |
| Montana | $46,730 | $42,860 to $50,690 | 1,890 |
| Nebraska | $47,410 | $40,540 to $53,420 | 3,310 |
| Nevada | $47,430 | $43,140 to $55,260 | 3,720 |
| New Hampshire | $50,710 | $47,080 to $57,840 | 1,480 |
| New Jersey | $51,750 | $47,120 to $59,530 | 14,910 |
| New Mexico | $46,120 | $39,090 to $51,930 | 2,050 |
| New York | $53,320 | $46,390 to $62,540 | 32,770 |
| North Carolina | $47,160 | $40,150 to $54,480 | 7,000 |
| North Dakota | $48,550 | $42,090 to $59,440 | 660 |
| Ohio | $46,390 | $40,410 to $50,560 | 19,480 |
| Oklahoma | $45,120 | $37,770 to $51,270 | 4,460 |
| Oregon | $51,860 | $46,400 to $59,490 | 5,030 |
| Pennsylvania | $46,890 | $40,970 to $56,290 | 15,800 |
| Puerto Rico | $28,490 | $24,230 to $33,280 | 4,800 |
| Rhode Island | $52,910 | $47,270 to $61,390 | 980 |
| South Carolina | $45,250 | $38,560 to $49,650 | 5,550 |
| South Dakota | $46,180 | $38,770 to $50,710 | 770 |
| Tennessee | $46,330 | $40,110 to $50,520 | 7,990 |
| Texas | $45,910 | $38,500 to $54,050 | 31,150 |
| Utah | $46,470 | $39,390 to $53,980 | 4,000 |
| Vermont | $50,730 | $46,910 to $59,330 | 890 |
| Virgin Islands | $43,430 | $38,990 to $48,340 | 30 |
| Virginia | $47,580 | $42,330 to $56,120 | 7,500 |
| Washington | $56,090 | $47,590 to $62,000 | 11,960 |
| West Virginia | $39,300 | $35,500 to $46,010 | 2,180 |
| Wisconsin | $48,230 | $44,930 to $54,620 | 7,790 |
| Wyoming | $44,880 | $40,920 to $49,880 | 580 |
Nationally: $48,500. Shades run from the lowest state median to the highest; a territory below that range takes the lightest. How to read this
How AI touches the work
What AI could speed up, task by task, and where people already use it.
AI could halve the time on 18 of its 26 tasks
| AI rating | Its main tasks | Share of Claude conversations May 2026 |
|---|---|---|
| Not much | Verify accuracy of billing data and revise any errors. | under 0.01% |
| AI alone | Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered. | under 0.01% |
| AI + software | Keep records of invoices and support documents. | under 0.01% |
| Not much | Operate typing, adding, calculating, or billing machines. | Not published |
| AI + software | Create billing documents, shipping labels, credit memorandums, or credit forms. | 0.01% |
| AI alone | Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment. | Not published |
See all 26 tasks
| AI + software | Contact customers to obtain or relay account information. | Not published |
| AI + software | Resolve discrepancies in accounting records. | Not published |
| AI + software | Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information. | under 0.01% |
| AI + software | Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods. | under 0.01% |
| Not much | Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents. | Not published |
| AI alone | Answer inquiries regarding rates, routing, or procedures. | under 0.01% |
| AI alone | Route statements for mailing or over-the-counter delivery to customers. | Not published |
| AI alone | Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary. | Not published |
| Not much | Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems. | Not published |
| AI + software | Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due. | Not published |
| Not much | Verify signatures and required information on checks. | Not published |
| AI + software | Post stop-payment notices to prevent payment of protested checks. | Not published |
| Not much | Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment. | Not published |
| AI + software | Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services. | Not published |
| AI + software | Compile reports of cost factors, such as labor, production, storage, and equipment. | under 0.01% |
| Not much | Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand. | Not published |
| Not much | Monitor equipment to ensure proper operation. | under 0.01% |
| AI + software | Compare previously prepared bank statements with canceled checks and reconcile discrepancies. | Not published |
| AI + software | Review compiled data on operating costs and revenues to set rates. | 0.01% |
| AI alone | Update manuals when rates, rules, or regulations are amended. | Not published |
Ordered by how important O*NET's respondents rate each task (1 to 5) times the share who say it is part of their job. The ordering is ours. 10 of the 26 have a published share of Claude conversations; “not published” means too few conversations for Anthropic to publish a figure.
Where people already use AI
The tasks above say what AI could speed up. This shows what people are using it for. Its 26 tasks fall under 23 work activities that many occupations share, and Microsoft counted how often each one came up in 200,000 conversations with its Copilot assistant in 2024.
- #1 Gather information from physical or electronic sources
- #3 Respond to customer problems or inquiries
- #11 Provide information to guests, clients, or customers
- and 5 more, in the table below
| Work activity | This occupation's tasks under it | People asked AI for help in 10,000 conversations |
AI did it for them in 10,000 conversations |
|---|---|---|---|
| Maintain sales or financial records | |||
| Provide information to guests, clients, or customers | |||
| Determine values or prices of goods or services | |||
| Evaluate the quality or accuracy of data | |||
| Operate office equipment | |||
| Prepare financial documents, reports, or budgets | |||
| Reconcile financial data | |||
| Gather information from physical or electronic sources |
Show all 23 activities
| Respond to customer problems or inquiries | |||
| Explain regulations, policies, or procedures | |||
| Prepare informational or instructional materials | |||
| Purchase goods or services | |||
| Calculate financial data | |||
| Analyze business or financial data | |||
| Communicate with others about operational plans or activities | |||
| Prepare documentation for contracts, applications, or permits | |||
| Measure physical characteristics of materials, products, or equipment | |||
| Schedule appointments | |||
| Maintain tools or equipment | |||
| Maintain operational records | |||
| Notify others of emergencies or problems | |||
| Monitor equipment operation | |||
| Process shipments or mail |
How people in this work use Claude
What people in this work made with Claude % of conversations
- A document or report37%
- Data or a spreadsheet20%
- An explanation or answer12%
- An analysis or summary5%
- Advice or a recommendation4%
How they worked with Claude
80% of these conversations were about work. Anthropic Economic Index, May 2026.
How to read this
Work activities come from O*NET, which links every task to the broader activities it involves. Microsoft's figures are for the activity across everyone who used Copilot, not for billing and posting clerks specifically. Copilot is a general chat assistant; dedicated coding tools are not included, so programming help is under-counted here. Activities are listed by how many of this occupation's tasks fall under them.
The task ratings say whether AI could halve the time a task takes: on its own (“AI alone”), or with software built on it (“AI + software”). They were made by people in 2023 (Eloundou et al.). Claude's share is the task's share of all Claude.ai conversations in May 2026; Anthropic doesn't publish a task with too few conversations. None of these add up to the BLS exposure group, which combines five research measures.
More in the Guide: task ratings · task order · work activities · Copilot figures · Claude
High exposure doesn't mean fewer jobs
BLS projects most occupations in its two most exposed groups to grow: 141 of 206 rated Very high and 165 of 206 rated High. Each dot is one of the 831 occupations BLS rates.
Career moves into and out of this occupation
From moves between occupations found in online resumes, 2002–2016. Career changes only: a first job after school isn't a move.
Where people moved next
of 80,816 moves out
- 1 Bookkeeping, Accounting, and Auditing Clerks Very high -5.6% 6%
- 2 Customer Service Representatives Very high -5.3% 6%
- 3 First-Line Supervisors of Office and Administrative Support Workers Very high +0.1% 6%
- 4 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Very high -6.0% 5%
- 5 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 4%
Where people moved in from
of 75,941 moves in
- 1 Customer Service Representatives Very high -5.3% 11%
- 2 Bookkeeping, Accounting, and Auditing Clerks Very high -5.6% 5%
- 3 First-Line Supervisors of Office and Administrative Support Workers Very high +0.1% 5%
- 4 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Very high -6.0% 5%
- 5 Medical Records and Health Information Technicians (2010 group) an older group BLS has since split; no exposure group today 3%
Resumes over-represent younger, white-collar job-seekers and moves into management. Schubert, Stansbury and Taska (resume data).
Education and training for the occupation
Census survey (American Community Survey)
- 3% less than high school
- 28% high school
- 32% some college
- 15% associate's
- 17% bachelor's
- 4% master's
Census ACS 2024, all workers in this occupation · 4,584 people surveyed.
Median pay by highest degree full-time, year-round · Census ACS 2024, all workers in this occupation
Jobs that require a credential BLS Occupational Requirements Survey 2023
4.9% this occupation
45.3% all occupations
| By kind | This occupation | All occupations |
|---|---|---|
| a license | <0.5% | 19.1% |
| a certification | 3.2% | 5.8% |
| an educational certificate | not published |
Share of jobs whose employer requires it. BLS doesn't say which credential. How to read this
Look up certifications, training and licenses U.S. Department of Labor
- Certification Finder ↗ certifications CareerOneStop lists for this occupation
- Training Finder ↗ schools and programs, nationwide; narrow the place there
- License Finder ↗ licenses by state
- Apprenticeships: DOL's list of apprenticeable occupations doesn't include this one.
These open in a new tab and send only the occupation's public code. More in the Guide
BLS AI exposure categories (Aug 2026) · BLS Employment Projections 2025–35 · O*NET 31.0 · Task ratings: Eloundou et al., Science (2024) · Microsoft "Working with AI" v1.1 · Anthropic Economic Index (2026-06-26) · Schubert, Stansbury and Taska · NCES CIP–SOC · Census ACS 2024 · BLS JOLTS · Brynjolfsson, Chandar and Chen, Stanford (Aug 2026)
See it online, and explore any career: https://www.pathmosaic.com/card/43-3021.00