Child, Family, and School Social Workers
Also called: Case Manager, Family Protection Specialist, Family Service Worker, School Social WorkerProvide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.
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What the data says: AI could halve the time on 9 of its 21 tasks, and jobs are projected to grow 4.4% by 2035. How to think about this →
About this projection
BLS builds AI into its projections where the research supports it: “BLS generally applies adjustments based on this research conservatively, where there is convincing evidence for a change.”
It also notes a limit: “BLS projection methods are not designed to capture extremely rapid technological change.”
On its AI exposure groups, BLS says exposure “does not imply job loss.”
Recent conditions
- In 2024, 1.8% of people in this work were unemployed, against 3.8% across all occupations Census ACS 2024
- From Sep 2025 to Aug 2026, 4.3 hires for every 10 job openings in government, which employs about 39% of people in this work, against 7.3 across all industries BLS JOLTS
One box per opening, filled for each hire; hires beyond the openings are added in a lighter shade. Higher can mean openings get filled, or that people leave often; lower, that jobs go unfilled, or hiring is slow.4.3 this industry7.3 all industries
Median pay by state BLS OEWS May 2025, state estimates
Tap a state for its figures.
Median pay in every state
| State | Median | Middle half earn | Jobs |
|---|---|---|---|
| Alabama | $46,660 | $41,890 to $59,560 | 4,220 |
| Alaska | $62,630 | $50,590 to $76,290 | 1,260 |
| Arizona | $50,150 | $45,870 to $57,540 | 7,560 |
| Arkansas | $43,330 | $37,350 to $52,130 | 1,150 |
| California | $65,200 | $52,270 to $82,080 | 60,310 |
| Colorado | $63,720 | $51,540 to $82,820 | 8,200 |
| Connecticut | $78,970 | $62,030 to $100,510 | 5,230 |
| Delaware | $48,520 | $47,440 to $58,670 | 910 |
| District of Columbia | $73,550 | $59,730 to $99,500 | 2,430 |
| Florida | $56,550 | $47,130 to $64,940 | 14,000 |
| Georgia | $47,510 | $41,600 to $60,250 | 7,110 |
| Guam | $54,910 | $37,920 to $59,160 | 80 |
| Hawaii | $68,270 | $58,290 to $79,860 | 1,170 |
| Idaho | $59,840 | $47,860 to $74,190 | 810 |
| Illinois | $63,220 | $52,320 to $81,650 | 19,860 |
| Indiana | $50,470 | $46,780 to $59,610 | 6,690 |
| Iowa | $52,250 | $45,460 to $65,040 | 3,410 |
| Kansas | $54,300 | $48,050 to $61,470 | 3,190 |
| Kentucky | $59,100 | $46,230 to $67,260 | 8,470 |
| Louisiana | $56,800 | $41,640 to $63,310 | 1,110 |
| Maine | $63,290 | $56,720 to $76,630 | 2,000 |
| Maryland | $76,390 | $56,920 to $93,940 | 4,710 |
| Massachusetts | $75,570 | $61,150 to $94,650 | 10,900 |
| Michigan | $59,270 | $47,740 to $75,380 | 15,760 |
| Minnesota | $67,450 | $56,510 to $81,720 | 6,540 |
| Mississippi | $46,530 | $40,190 to $53,730 | 3,310 |
| Missouri | $48,520 | $44,300 to $55,740 | 9,620 |
| Montana | $56,780 | $45,380 to $59,520 | 1,250 |
| Nebraska | $47,770 | $44,180 to $55,980 | 4,830 |
| Nevada | $61,080 | $49,960 to $76,630 | 4,030 |
| New Hampshire | $71,010 | $50,680 to $80,810 | 1,700 |
| New Jersey | $76,280 | $59,530 to $97,500 | 7,360 |
| New Mexico | $56,160 | $45,470 to $78,090 | 2,990 |
| New York | $65,100 | $56,230 to $79,510 | 30,170 |
| North Carolina | $59,610 | $49,010 to $68,120 | 13,010 |
| North Dakota | $64,560 | $57,070 to $74,520 | 870 |
| Ohio | $51,520 | $47,310 to $61,160 | 16,050 |
| Oklahoma | $43,950 | $40,250 to $52,210 | 6,500 |
| Oregon | $64,130 | $54,420 to $80,130 | 6,630 |
| Pennsylvania | $50,820 | $44,700 to $63,480 | 16,200 |
| Puerto Rico | $43,620 | $36,300 to $53,440 | 3,370 |
| Rhode Island | $69,870 | $50,760 to $85,770 | 2,450 |
| South Carolina | $51,800 | $44,810 to $57,550 | 5,520 |
| South Dakota | $51,100 | $46,010 to $59,100 | 2,050 |
| Tennessee | $56,310 | $46,660 to $68,720 | 7,870 |
| Texas | $55,680 | $46,330 to $63,870 | 21,670 |
| Utah | $52,000 | $43,410 to $73,230 | 1,930 |
| Vermont | $67,340 | $58,570 to $74,940 | 640 |
| Virgin Islands | $50,810 | $47,180 to $59,990 | 30 |
| Virginia | $61,330 | $49,600 to $78,530 | 9,410 |
| Washington | $74,480 | $58,920 to $86,700 | 10,720 |
| West Virginia | $52,220 | $45,510 to $58,720 | 2,380 |
| Wisconsin | $59,280 | $47,980 to $70,010 | 5,710 |
| Wyoming | $56,420 | $36,680 to $61,490 | 710 |
Nationally: $59,550. Shades run from the lowest state median to the highest; a territory below that range takes the lightest. How to read this
How AI touches the work
What AI could speed up, task by task, and where people already use it.
AI could halve the time on 9 of its 21 tasks
| AI rating | Its main tasks | Share of Claude conversations May 2026 |
|---|---|---|
| AI + software | Maintain case history records and prepare reports. | under 0.01% |
| AI alone | Refer clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply. | 0.01% |
| Not much | Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs. | under 0.01% |
| Not much | Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing. | Not published |
| Not much | Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions. | Not published |
| Not much | Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided. | Not published |
See all 21 tasks
| AI + software | Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care. | 0.03% |
| Not much | Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements. | under 0.01% |
| AI alone | Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures. | Not published |
| AI + software | Collect supplementary information needed to assist client, such as employment records, medical records, or school reports. | under 0.01% |
| Not much | Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty. | Not published |
| AI + software | Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required. | Not published |
| AI alone | Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services. | Not published |
| Not much | Place children in foster or adoptive homes, institutions, or medical treatment centers. | Not published |
| Not much | Recommend temporary foster care and advise foster or adoptive parents. | Not published |
| Not much | Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency. | Not published |
| AI alone | Serve on policy-making committees, assist in community development, and assist client groups by lobbying for solutions to problems. | Not published |
| Not much | Evaluate personal characteristics and home conditions of foster home or adoption applicants. | Not published |
| Not much | Supervise other social workers. | Not published |
| Not much | Determine clients' eligibility for financial assistance. | Not published |
| AI + software | Conduct social research. | under 0.01% |
Ordered by how important O*NET's respondents rate each task (1 to 5) times the share who say it is part of their job. The ordering is ours. 7 of the 21 have a published share of Claude conversations; “not published” means too few conversations for Anthropic to publish a figure.
Where people already use AI
The tasks above say what AI could speed up. This shows what people are using it for. Its 21 tasks fall under 18 work activities that many occupations share, and Microsoft counted how often each one came up in 200,000 conversations with its Copilot assistant in 2024.
- #18 Research historical or social issues
- #20 Present research or technical information
- #24 Assist others to access additional services or resources
| Work activity | This occupation's tasks under it | People asked AI for help in 10,000 conversations |
AI did it for them in 10,000 conversations |
|---|---|---|---|
| Assist others to access additional services or resources | |||
| Counsel others about personal matters | |||
| Assess living, work, or social needs or status of individuals or communities | |||
| Advise others on healthcare or wellness issues | |||
| Explain medical information to patients or family members | |||
| Advocate for individual or community needs | |||
| Interview people to obtain information | |||
| Research historical or social issues |
Show all 18 activities
| Present research or technical information | |||
| Evaluate programs, practices, or processes | |||
| Advise others on educational or vocational matters | |||
| Advise others on legal or regulatory matters | |||
| Collect information about patients or clients | |||
| Develop patient or client care or treatment plans | |||
| Collaborate in the development of educational programs | |||
| Supervise personnel activities | |||
| Confer with healthcare or other professionals about patient care | |||
| Maintain health or medical records |
How people in this work use Claude
What people in this work made with Claude % of conversations
- Advice or a recommendation37%
- An explanation or answer31%
- A document or report8%
- An email or message6%
- An analysis or summary4%
How they worked with Claude
8% of these conversations were about work. Anthropic Economic Index, May 2026.
How to read this
Work activities come from O*NET, which links every task to the broader activities it involves. Microsoft's figures are for the activity across everyone who used Copilot, not for child, family, and school social workers specifically. Copilot is a general chat assistant; dedicated coding tools are not included, so programming help is under-counted here. Activities are listed by how many of this occupation's tasks fall under them.
The task ratings say whether AI could halve the time a task takes: on its own (“AI alone”), or with software built on it (“AI + software”). They were made by people in 2023 (Eloundou et al.). Claude's share is the task's share of all Claude.ai conversations in May 2026; Anthropic doesn't publish a task with too few conversations. None of these add up to the BLS exposure group, which combines five research measures.
More in the Guide: task ratings · task order · work activities · Copilot figures · Claude
High exposure doesn't mean fewer jobs
BLS projects most occupations in its two most exposed groups to grow: 141 of 206 rated Very high and 165 of 206 rated High. Each dot is one of the 831 occupations BLS rates.
Career moves into and out of this occupation
From moves between occupations found in online resumes, 2002–2016. Career changes only: a first job after school isn't a move.
Where people moved next
of 55,418 moves out
- 1 Registered Nurses High +5.6% 7%
- 2 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 6%
- 3 Mental Health Counselors 4%
- 4 Social Workers, All Other High +2.3% 3%
- 5 Postsecondary Teachers, All Other Very high +2.0% 3%
Where people moved in from
of 52,567 moves in
- 1 Registered Nurses High +5.6% 6%
- 2 Managers, All Other (2010 group) an older group BLS has since split; no exposure group today 4%
- 3 Mental Health Counselors 4%
- 4 Office Clerks, General Very high -6.0% 4%
- 5 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Very high -6.0% 4%
Resumes over-represent younger, white-collar job-seekers and moves into management. Schubert, Stansbury and Taska (resume data).
Education and training for the occupation
O*NET survey of workers in this occupation
- 6% associate's
- 69% bachelor's
- 26% master's
O*NET 31.0 survey of workers in this occupation · 23 people answered.
Census survey (American Community Survey)
- 2% less than high school
- 8% high school
- 12% some college
- 6% associate's
- 40% bachelor's
- 31% master's
- 1% professional degree
Census ACS 2024, all workers in this occupation · 795 people surveyed.
Why the two can differ
O*NET asks about 20 people in each occupation, which makes its shares uncertain, but it reports the exact occupation and counts certificates. The Census survey reaches thousands, but it groups some occupations together and counts degrees only. More in the Guide
Median pay by highest degree full-time, year-round · Census ACS 2024, all workers in this occupation
8 programs, such as Developmental and Child Psychology, Developmental and Adolescent Psychology and Juvenile Corrections.
See all
- Developmental and Child Psychology
- Developmental and Adolescent Psychology
- Juvenile Corrections
- Social Work
- Youth Services/Administration
- Forensic Social Work
- Social Work, Other
- Infant/Toddler Mental Health Services
Jobs that require a credential BLS Occupational Requirements Survey 2023
70.8% this occupation
45.3% all occupations
| By kind | This occupation | All occupations |
|---|---|---|
| a license | 33.8% | 19.1% |
| a certification | 0.5% | 5.8% |
| an educational certificate | not published |
Share of jobs whose employer requires it. BLS doesn't say which credential. How to read this
Look up certifications, training and licenses U.S. Department of Labor
- Certification Finder ↗ certifications CareerOneStop lists for this occupation
- Training Finder ↗ schools and programs, nationwide; narrow the place there
- License Finder ↗ licenses by state
- Apprenticeships: DOL's list of apprenticeable occupations doesn't include this one.
These open in a new tab and send only the occupation's public code. More in the Guide
BLS AI exposure categories (Aug 2026) · BLS Employment Projections 2025–35 · O*NET 31.0 · Task ratings: Eloundou et al., Science (2024) · Microsoft "Working with AI" v1.1 · Anthropic Economic Index (2026-06-26) · Schubert, Stansbury and Taska · NCES CIP–SOC · Census ACS 2024 · BLS JOLTS
See it online, and explore any career: https://www.pathmosaic.com/card/21-1021.00